Training and Development Services

QED offers a comprehensive range of training and development activities tailored to meet the unique needs of each client. QED works at all levels within organisations and programmes are designed to reflect differing levels of competence, experience and need.

Examples of topics are as follows:

• Assertiveness
• Chairing Meetings
• Change Management
• Coaching
• Customer Care
• CV Preparation
• Decision Making
• Effective Communication
• Essential Interpersonal Skills
• Grievance and Disciplinary Procedures
• Interview Skills
• Leadership Skills
• Managing Absence
• Managing Conflict in the Workplace
• Managing Difficult People

• Managing Self
• Mentoring
• Performance Management
• Project Management
• Presentation Skills
• Quality Management
• Recruitment and Selection
• Report Writing
• Stress Management
• Supervisory Skills
• Team Building
• Telephone Techniques
• Time Management
• Transactional Analysis

 

Examples of activities:

Designed and delivered programmes on:

• Managing Conflict in the Workplace and Performance Management for University Heads of
• Department
• Supervisory Management for a national charity
• Interviewing Skills for a multi-national power company
• CV/Job Application and Interview Skills for 120 staff from a recently merged NHS Trust

Continue >>